Service

Massachusetts Drivers Know Especially How Important It Is to Have Their New or Used Chrysler, Dodge, Jeep, or Ram Serviced Regularly

After driving away in your newly purchased vehicle comes the responsibility of ensuring that it is properly cared for and maintained — that’s where Methuen CDJR comes in to help. We offer a state-of-the-art facility providing professional auto repair and service to customers from throughout Methuen, Lawrence, Andover, Haverhill, and Dracut, MA, as well as Salem and Pelham, NH. Whether you’re looking for basic service such as an oil change or state inspection, or in need of a serious repair, schedule an appointment with Methuen CDJR. Our team of factory-trained Mopar technicians have been thoroughly and extensively trained to work with your CDJR model, whether it’s the Jeep Wrangler, Grand Cherokee, Ram 1500, Ram 2500, Chrysler Pacifica, Dodge Charger, or Dodge Durango. Aside from our Chrysler, Dodge, Jeep, and Ram expertise, we also service all makes and models, making your decision to choose us as your local service center an easy one.

Protect Your Vehicle from The Elements, With Professional Auto Repair & Service

New England weather can be harsh on your vehicle, which is why it’s important to ensure yours is properly prepared for every season. Methuen CDJR is here to assist with all of your winterizing needs, from tire changeovers and brake checks to anti-freeze replacement, battery testing, and more. Let Methuen CDJR lend a hand with all your seasonal maintenance — it’s best to have your vehicle thoroughly inspected and serviced before the depths of a Massachusetts winter set in. Schedule your next appointment either online or in person with one of our service advisors. Our experts are trained to provide exceptional auto repair without charging an arm and a leg. Stop in today to help prevent any potentially costly repairs down the road. Be sure to also check out our available service coupons for great deals on car repair.

Genuine Mopar Parts You Can Trust

For the do-it-yourself crowd, we have a well-stocked parts department available as well. Buy with confidence and peace of mind knowing you’re getting genuine OEM Mopar parts made specifically for your Chrysler, Dodge, Jeep, or Ram. And if we don’t have the part you need in stock, one of our parts team members will gladly order it for you and let you know once it arrives. During your visit, be sure to check out our parts department.

Your Trusted Service Center in the Merrimack Valley

When you’re ready to have your Chrysler, Dodge, Jeep, or Ram serviced, make your way to Methuen CDJR. We proudly serve Methuen, Lawrence, Andover, Haverhill, Dracut, and the surrounding Massachusetts and southern New Hampshire communities with our inventory, services, and outstanding customer support. Our customers are our top priority, and we are dedicated to making your experience as pleasurable as possible. If you’re looking to buy your next new or used Jeep, Ram, Chrysler, or Dodge, we have a wide selection of models in stock. We also have a finance team backed by the Best Automotive Group that will work to get you approved for the vehicle you want while staying within your budget. Contact us about our services and inventory today.

Administration Fee Disclosure

The Administration Fee is standardized for each vehicle transaction regardless of the year, make, model, or price. The Administration Fee is $699 and is part of the total amount due; this should be considered when evaluating the total cost of purchase.

The Administration Fee addresses costs incurred by the dealership that are charged separately from those paid to acquire the vehicle and secure its title. In addition to the cost for a state safety inspection, the Administration Fee recognizes some of the costs related to compliance with federal and state laws which provide for safety, consumer protection, anti-theft measures, notifications, certifications, official filings, as well as document and data storage and security.

Before vehicles can be sold, dealers must invest in personnel training to comply with many rules and regulations. All transactions involve the same services, but all carry legal requirements and documents to support those requirements.

Dealers must collect non-public, personal information that may be required as a result of a credit or title application. Responsibilities that come with managing this information require the dealer to ensure that methods for collection, submission, storage, and disposal of certain types of information are compliant with information security guidelines.

Regulatory Agencies

• Massachusetts Department of Transportation (MassDOT)
• Massachusetts Registry of Motor Vehicles (RMV)
• Massachusetts Vehicle Safety and Emissions Inspection Program
• Massachusetts Office of Consumer Affairs and Business Regulation
• Massachusetts New Motor Vehicle Arbitration Board (Lemon Law)
• Massachusetts State Police
• Massachusetts Division of Banks
• Massachusetts Department of Environmental Protection (MassDEP)
• Massachusetts Office of the Attorney General
• Massachusetts Division of Insurance
• National Highway Traffic Safety Administration
• Federal Trade Commission
• Federal Reserve Board
• US Financial Crimes Enforcement Network
• US Department of Labor
• US Citizenship and Immigration Services
• US Office of Foreign Assets Control
• Federal Highway Administration
• Federal Motor Carrier Safety Administration
• US Pipeline and Hazardous Materials Safety Administration

Administration Responsibilities

• Check vehicle safety, history, and titles
• Provide full condition information on window label
• Discover and disclose accurate vehicle mileage
• Check for recalls on used vehicles where required
• Complete required forms that protect customers
• Process titles and license plates
• Keep information private and secure
• Process rebates on purchases
• Fulfill vehicle emissions laws
• Inform consumers of rights and obligations
• Keep important records of purchase
• Purchase required forms and supplies
• Maintain technology to process documents
• Maintain professional licenses
• Train staff to carry out consumer protection laws
• Maintain required Dealer Bond